The company recognizes that there are limits to the use of multisensory branding. The branding must, after all, remain relevant to the product. For consumer electronics, taste and smell are relatively irrelevant, just as for a fast food chain they are critical and touch becomes largely irrelevant. So while touch, sound and sight are all relevant to Apple's branding, the other two senses are not and therefore do not play a role in the branding.
Apple also makes use of sound as part of its branding. As with many companies today, Apple has recognized the appeal of music in creating a brand image. The company prefers to bolster its image as an innovator and a brand for creative people by using fresh sounds from relatively unknown performers. Snippets of the songs are used to create an emotional state during the relevant advertisements. The emotional state created is the one that the company wants consumers to associate with its brand. For this reason, it is unlikely that Apple will use a major, generic-sounding rock band, a death metal act or even a country artist in its commercials -- these sounds do not convey the brand image that Apple is trying to build.
Lindstrom argues that building a brand is a lifelong dialogue with the consumer. As such,...
Our semester plans gives you unlimited, unrestricted access to our entire library of resources —writing tools, guides, example essays, tutorials, class notes, and more.
Get Started Now